What is the driving force behind patient safety & quality?

What is the driving force behind patient safety & quality?

In this video, Dr. K K Kalra, Former CEO, NABH, will talk about the driving force behind patient safety & quality. Consumers and patients needs quality care in health care setting. There is also a Consumer Protection Act. He will also talk on accreditation of the hospital, also the patient would want to visit the accredited hospital as compared to non - accredited hospital.